Shipping policy

At Index Online Store, customer satisfaction is our priority. We strive to deliver your orders quickly and safely. Please read our shipping policy to understand how we process and deliver products.

đźšš Shipping & Delivery Time

•All orders are processed within 24–48 hours   of purchase.

•Once shipped, orders are typically delivered       within 5 working days.

•Delivery time may vary based on your     location, courier availability, and external         conditions such as weather or holidays.

 


đź“Ť Delivery Locations

•We currently ship across India. Some remote   areas may require additional time based on   courier service coverage.

 

🔍 Order Tracking

•After dispatch, you will receive an email/SMS   with a tracking number.

•You can track your order anytime using the   courier’s tracking portal.

 


📦 Shipping Charges

•Standard shipping charge may apply (set as   Free/₹___ based on your store rules).

•Additional charges may be applicable for bulk   or special products.

 


âť— Delayed Delivery

While we aim for 5-day delivery, delays may    occur due to unforeseen circumstances. If  your order is delayed beyond 5-7 working days, feel free to contact us.

 

🔄 Order Issues (Lost/Damaged/Incorrect)

If your order arrives damaged, incorrect, or is lost in transit:

1. Contact support within 48 hours of delivery


2. Provide order ID, pictures , and details of the issue We will review and assist with a replacement/refund as per our return policy.

 

đź“ž Customer Support

For shipping or delivery queries, contact us at:
📧 Email: support@indexbazaar44@gmail.com